If a phone or tablet touch screen isn’t responding when touched and is neat in the sense that it has on crack or scratch, then they are a possible number of causes one of them can be as a result of over stress phone, a touch IC problem or a bad touching pad.
Here are the possible solutions to a non responsive touch screen
1- First check if the problem is as a result of an over stress phone, to do so press and hold the phone power button for at least 30 seconds, until the phone reboots, if this is the problem, then the touch will come back to normal performance.
2- If the DIY solution above didn’t solve your problem then the issue might be as a result of bad touch IC or the touch pad itself, which will need to be repaired or changed, for this you will need the service of an experienced phone repair engineer, you can click here to request for our phone repair service, because at Chrisrepair.com we offer swift and hassle free phone repair services.